FAQ

Below you'll find frequently asked questons regarding sizing, shipping and returns. Please feel free to email me directly if you don't find the information you need below.

QUESTION:  I have tiny wrists - can you make the bracelet in a smaller size?

 

ANSWER:  Yes!  I can make bracelets longer or shorter if needed - just add that information in the comment area below when you order.  Longer lengths will incur a small $2.00 fee.

 

Lengths of bracelets and necklaces are provided in the detail section of each item.

 

 

Almost all pieces will be made to order - so please allow a little lead time between order and receipt.  I'm making the jewelry you selected especially for you!

 

All orders will be shipped using USPS First Class Insured, Priority, International First Class Insured, or International Priority.  

USPS will calculate shipping upon checkout.

A shipping & handling fee of $2.50 USD will be added to each order.

Free shipping is available to all orders over $200.00.

2: SHIPPING

1: SIZING

3: RETURNS

I am confident that you will LOVE the jewelry you receive - but if you are dissatisfied for any reason, please return it for a full refund.  

 

If your piece breaks (at the clasp for instance) I'd be happy to repair it for you for the cost of shipping..

4: Materials & Care

QUESTION:  What materials are used in Près Creative Designs? How do I best care for my jewelry?

ANSWER:  All Près Creative designs are handmade by me.  I am a one-woman show! Jewelry findings (clasps, wire, beads, gemstones, ear-wire, etc.) are purchased from reputable sources, and much of the metal material is recycled.  I use only sterling silver, pure silver, vermeil (sterling silver plated with 18-24k gold), and gold-fill (which is 12k-14k gold bonded to a core metal). 

The best way to care for your jewelry is to remove it before showering and sleeping.  However, I too, have some pieces I just wear ALL THE TIME! Regular tarnishing of sterling silver, vermeil and pure silver is to be expected. Oils from our body will also begin to cause your pieces to look dull.  Simply rub your jewelry gently with a jewelry cloth or for deeper cleaning and a bright shine dip your jewelry in a jewelry/silver cleaning product, rinse well, and dry.

5: Other info

 

 

 

QUESTION:  You say that "all net profits from the sales of jewelry" will be donated to the Africa Foundation - how much from the cost of each piece is donated?

 

ANSWER:  Each piece is priced at its retail value based on the cost of similar items.  Once materials needed to make the piece plus the cost of Près Creative's small overhead (website costs, supplies, packaging, etc.) are covered, the net profits will go to Africa Foundation (USA). At the end of each year, I total the net profits and my husband and I match that amount and make a donation.